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DUKEDRIZZZ ENT.
DUKEDRIZZZ ENT.

Privacy Policy

Draft. The postal address, the legal review and the check of our service providers are still outstanding.

We respect your privacy. This page explains what information we collect when you use our website or work with DUKEDRIZZZ ENT., what we use it for and how long we keep it.

Who we are

DUKEDRIZZZ ENT. is an independent music label, creative collective and recording studio based in Zurich, Switzerland.

The website and services are currently operated by:

Dustin Flachsmann
Operating DUKEDRIZZZ ENT.

For privacy-related questions, contact us at info@dukedrizzzent.com.

Postal address: to be supplied.

What information we collect

When you contact us, request a studio session or work with us, we may collect your name, email address, phone number and the information you provide in your message.

For studio bookings, we also keep details such as the requested service, preferred date, booking status, assigned Producer, quotes and payment information.

When you use our DROP service, you may upload audio recordings, stems, music projects and other files related to your work with us.

We also process certain technical information when you visit our website, such as IP address, browser information and basic access data.

We do not require customers to create an account. Booking details, quotes and project files are accessed through private links sent to you.

How we use your information

We use your information to:

  • Respond to enquiries.
  • Arrange and manage studio sessions.
  • Coordinate work with our Producers.
  • Prepare quotes and invoices.
  • Process payments.
  • Send booking confirmations and updates.
  • Handle audio files and project deliveries.
  • Keep our website and services secure.

We do not use customer information for purposes unrelated to our work without an appropriate legal basis.

Studio files and DROP

Files uploaded through DROP are used to work on and deliver your music projects.

This may include recordings, stems, mixes, masters and project files.

Please keep your own backup of important files. We cannot guarantee permanent storage.

Our standard retention period for audio and project files is one year after your most recent session with us. After that, files may be deleted.

Different arrangements may apply where a project is still ongoing, where we have agreed otherwise in writing or where we are required to retain information for legal reasons.

Private links should only be shared with people who are authorised to access the relevant booking or project.

How long we keep other information

We keep booking information and communication for as long as needed to manage our work with you and handle any related questions or disputes.

Invoices, payment records and other accounting documents are kept for the periods required by law. Where the statutory ten-year accounting retention obligation under Article 958f of the Swiss Code of Obligations applies, the relevant documents are retained for ten years.

Services we use

To run our website and services, we work with external providers. Depending on the service, these may include:

  • Hostinger — website hosting.
  • Cloudflare R2 — storage for media and project files.
  • Resend — transactional emails and booking notifications.
  • Stripe — online payments.
  • Google Analytics — website statistics, when enabled.
  • Meta Pixel — measurement of advertising activity, when enabled.

These providers may process technical or personal information as part of the services they provide.

Google Analytics and Meta Pixel are optional analytics and marketing tools. They will only be activated after you have given the relevant consent through our cookie settings.

Payment details are processed by Stripe. We do not intend to store complete payment card details ourselves.

Some service providers may process information outside Switzerland. Where this happens, we take the measures required by applicable data protection law.

Cookies and tracking

Our website uses necessary technologies to provide its basic functions and keep it secure.

Optional analytics and marketing technologies may also be used, including Google Analytics and Meta Pixel.

You can decide whether to allow these optional technologies through our cookie settings. You can also change or withdraw your consent later.

Keeping your information safe

We limit access to personal information and project files to people who need it for their work.

We use appropriate security measures to protect information against unauthorised access, loss or misuse.

Private booking and file links should not be shared publicly.

No online service can guarantee complete security, but we take reasonable steps to protect the information entrusted to us.

Your rights

You can contact us to ask what personal information we hold about you, request a correction or ask for deletion where legally possible.

Some information must be retained for legal or accounting reasons, even after a project has ended.

For any questions or requests regarding your personal information, email:

info@dukedrizzzent.com

Changes to this policy

We may update this page when our services or the way we handle information changes.

The current version will always be available on our website.

DUKEDRIZZZ ENT.
Zurich, Switzerland
info@dukedrizzzent.com